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Thank You!
| Comments: 6

Thank You!

From everyone at Top Shelf Distillers, to you: THANK YOU.

We started in 2014 with a small team and some big ideas. Celebrate our Canadian whisky heritage, make the best products we can, and leave the world a better place than how we found it.

Maybe you found our product at the distillery and told your friends to visit. (And hey – if you haven’t visited yet, come by! Especially if you like summer road trips). Or maybe you found us at the LCBO or your local liquor store. And some of you might have found us through our online shop.

We are thrilled and privileged to have your business.

Over the years, we’ve grown by leaps and bounds, and that is thanks to you. We’ve expanded our family across Canada, from coast to coast. We have customers, and employees, from BC to the maritimes. But we aren’t done yet. With your help, we want to become Canada’s best distillery.

We want to put you first. Our clients and customers are the heart and soul of our business, and we strive to do what is best and what is right for you. 

Sometimes, we miss the mark.

In the most Canadian way – we are sorry.

Since 2020, the deck has been stacked against small business across the country. We felt the same pressures. Everything costs WAY more than it should – but you already know that. We’ve faced ingredient shortages, production delays, and logistics challenges.

We have struggled to keep those costs down while still providing you with affordable shipping. It’s really tough. But we know it is important to you.

Most recently, we’ve had delays with getting some of our most popular moonshines and new releases out the door. We are committed to getting better and fixing this. We really can’t apologize enough if you were impacted by a shortage or delay. Thank you so much for continuing to support us as we work towards being Canada’s distillery.

The future is bright.

We’ve got a lot of great new things coming over the next few months. Stay tuned. While we know we send a lot of emails, we want to keep you in the loop for everything we have in store.

We have exciting, brand new flavours coming that’ll knock your socks off. We have old favourites that are returning, and they go fast. We have brand new ways to connect and browse online. We have new offerings coming soon to the LCBO and liquor stores near you.

And, with your help, the future is green.

Sometimes, we think big. As in, Canada big. Our world is better with #moretrees. It’s our way of helping fix mistakes from the past, while seeding a better future. Together, we can make it happen – one tree at a time

Thank you! Please consider recommending us to a friend. Word of mouth is the best endorsement we could ask for, and it is what we value most.


The Top Shelf Distillers Team

6 Comments

Chris murash

September 19, 2022 at 11:24 AM

keep up the good work. you guys bent over backwards to get my added order to me with my Delayed order. your products were a hit with the adults when we did Halloween at the lakr for the kids. many asked where we got the Moonshine i suspect your orders from manitoba will increase. loved your shop when we were there last October when visiting our daughter. Hopefully next time we can have a tour


daniel dixon

August 23, 2022 at 11:51 AM

I have always received excellent service from everyone I have talked to. As long as you tell people what is happening, and you always do that with me, I do not care what is happening. If I did, Im sure you would find an way of making things as close to what I wanted as you could.

People have to realize, that you are still reasonable new, and that you are a small distillery. I think that the Quality of stuff is much more important the scheduling. So please keep people informed of what is happening. You have done so with me. That is all people want, unless it is for a special Gift or occasion. But I know you would accomodate those situations if you were told of them is a way that would be more then acceptable to the client.

Thanks for everything.

Daniel


tara

August 23, 2022 at 11:51 AM

I’m looking forward to the Raspberry Moonshine being back in stock! my bf got me hooked when he tried it and haven’t been able to get it since. of course the week we are out of cell phone service I get a call some was found… no surprise it was gone by the time I got the message. we also love the Maple, and he loves the cherry! keep up the great job!
love supporting local!


Dean Langlois

August 23, 2022 at 11:51 AM

My bride and I have enjoyed your products, our extreme favourite is the French Toast!! And everyone we have given a ‘taste test’ for, they have fallen in love with your product, and have started to order their own stock! We have order a number of different flavours and we plan to continue as your products and service is fantastic!! Thank you for providing such as great product!! Cheers!!


james

August 23, 2022 at 11:50 AM

no need to apologize for anything, you guys are great. I have seven flavours of moonshine, a vodka in my bar and recommend you to everyone. Can’t wait for my whiskey in September. Keep up the great work.

James

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