Free Shipping For All Orders!
When you place an order from the Top Shelf Distillers online store you will be able to choose from different “shipping methods” at checkout. These include Local Delivery, Shipping, and Free Pickup
Local Delivery is for shipping addresses in Ottawa and area. You can enter the first three characters of your postal code at checkout to determine eligibility.
Shipping orders take 12-24 hours to process. When your order is on its way you will receive tracking information by email.
Pick Up orders take 30 minutes to be ready for pick up unless otherwise stated on specific product listings.
Click here to view our delivery FAQ.If there is a delay with your order, we will contact the email provided at checkout.
Any orders placed on a holiday or weekend will be processed the next business day.
If you need assistance with your order please email us at contact@topshelfdistillers.com, call 613-201-3333 or select the chat bubble.
*By ordering with our online system, you are confirming that you are of legal drinking age. Top Shelf Distillers, our carriers, and pickup locations reserves the right to ask for identification upon delivery to confirm age.*
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At checkout, please select "shipping". If you receive your orders delivered directly by our sales team (not shipped by carrier) your rep will contact you to arrange delivery. We contact everyone by email shortly after receiving an order to coordinate delivery. Wholesale orders always receive free shipping. You can also reach us by email any time at contact@topshelfdistillers.com or by replying to your order confirmation email.
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