Holiday FAQ

 

FREE GIFT:

All orders over $100 receive free Gingerbread Cookies & Icing! Enjoy our locally-sourced, artisan-baked Gingerbread Axes and Icing for the perfect holiday treat. Simply build your cart to $100, and we will add the free gift automatically for you. Please note -- only one per customer!

SHIPPING ONTARIO ORDERS:

We recommend placing your order on or before December 15th to receive in time for Dec. 25th. Once the order has been dispatched, please contact the courier directly for further information about your order. 

SHIPPING OUTSIDE ONTARIO ORDERS:

We recommend placing your order on or before December 11th to receive in time for Dec 25th.

We are in unprecedented times and we are making every effort to make sure all orders get our quickly and accurately. These cut-off times reflect our estimation on what is realistic to get you your order safely & soundly.

CUSTOMER SUPPORT

To reach someone for customer support, our reps are available from 9am - 5pm every day except for December 24th and 25th. All voicemails will be returned on the 28th/29th. For any inquires during holiday days, please email us at contact@topshelfdistillers.com and we'll get back to you as soon as we can. 

Please note that we are doing our very best to get orders out during these unprecedented times. We super appreciate your ongoing patience and support. Rest assured, one way or another, we will get your order out to you as soon as possible.  

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